Hi, I'm Bradley Schnitzer.

I partner with DTC eCommerce brands to turn "one-and-done" customers into brand loyalists that buy again and again...

…so brands can widen their profit margins, reduce their acquisition costs, and insulate themselves from the competition.

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Almost every brand I speak with is sitting on a MASSIVE gold mine hidden in plain sight:

“One-and-done” buyers.

You know, those customers who find your brand, make one quick purchase, and vanish into the online ether — never to be seen again.

Imagine what difference you could make in your business if you those one-and-dones to make just one more purchase.

The good news is, it’s not hard for me to take a look “behind the scenes” in your business and find ways to “unlock” this giant segment of customers.

I can almost guarantee we’ll find some quick wins we can score that get a chunk of those one-and-dones buying again — putting more money into your pocket ASAP.

So if you have an excellent product (or products), a healthy stream of new customers, a decently-sized email list, and you’re willing to test new strategies… we might just help you turn those “one-and-dones” into brand loyalists that buy again, and again, and again.

Here are the areas I look at to convert one-and-dones into multi-purchase buyers:

The First Impression

The key to long-term customer loyalty is the first impression! We’ll create a new customer experience that turns new customers from “one-and-done” purchasers to lifelong loyalists… and uncover your most lucrative customers to find out how to get more of them.

The Customer Journey

We’ll work together to map out your customer journey and see how that maps onto your products… so you can identify what products to sell at what time… maximizing your revenue per customer.

Your Email Marketing Strategy

Email marketing is the backbone of your retention strategy. We’ll build automated flows to lift your monthly recurring revenue, create campaign calendars and strategy to send your audience money-making emails, and work to grow a healthy list of excited (and repeat) buyers.

The Customer Experience

Customers will stick with you if you offer an amazing experience, even if your competitors promise better products. We’ll identify potential areas of improvement in your customer experience that makes the customer experience pleasant and gets customers to spread the word about your brand.

Your Customer Loyalty Initiatives

Reward customers directly for their loyalty, and they’ll come back for more. We’ll explore strategies like loyalty programs and subscribe & save to raise each customer’s lifetime value so that you can enjoy more cash flows, more profits, and more peace of mind.

What’s nice is you don’t have to tackle every area at once. Progress in just one area will fatten your pockets… making it easier to go pursue other methods of increasing each customer’s lifetime value.

Here's How People Feel After Working with Me

“It’s always tough finding writers who are ‘Swiss army knives.’ Bradley ticked all the boxes. He’s got great copy instincts, which is something that’s hard to teach."

“Bradley’s worked with a handful of brands for me and his attention to detail impressed me. Within a few weeks of working with one brand, Bradley revamped their flow copy and strategy and helped generate over $100,000 immediately, a significant improvement to their previous flows. He’s helped me free up bandwidth for more clients and more time to work on higher-level tasks that continue to grow my business. He’s helped me move from fulfillment to a founder’s true role.”

“Bradley made it easy for me to trust him. He was on top of everything in the scope of work. The little feedback we did have, he implemented easily. He asked great questions to clarify what we wanted. All around great email list manager and copywriter.”

We had 10,000 monthly blog visitors and needed a lead magnet to capture their email addresses. Bradley’s idea for the lead magnet’s structure and turnaround time “wowed” me. We now have an asset that proves our expertise, grows our inbound lead flow, and gains us subscribers. Fantastic work! Thank you!”